# Answers - My NEO Group > Official answers to the questions asked about My NEO Group, its companies, its leadership and its products. 2026 edition, reviewed 9 October 2026. Canonical: https://reference.myneogroup.com/answers/ This page gathers the answers of My NEO Group to the questions most often asked about the Group. Each answer can be read on its own, has a permanent address and links to its source. The answers are grouped in 10 themes and reviewed together with the rest of this site. 84 questions in 10 themes. ## My NEO Group: identity What My NEO Group is, when it was founded, where it is based and what it does. ### What is My NEO Group? My NEO Group is a Dubai-based international group founded in 2020 by Dr Mickael Mosse. It builds, runs and connects technology companies across artificial intelligence, banking, payments, private capital, real estate and hospitality. - Permanent link to this answer: https://reference.myneogroup.com/answers/#what-is-my-neo-group - Source: [Official source](https://myneogroup.com/about.html) - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#identity) ### When was My NEO Group founded? My NEO Group was founded in 2020 by Dr Mickael Mosse, who leads it as Founder and Group CEO. - Permanent link to this answer: https://reference.myneogroup.com/answers/#when-was-my-neo-group-founded - Source: [Directory profile](https://www.crunchbase.com/person/mickael-mosse) - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#grp-010) ### Where is the headquarters of My NEO Group? The headquarters of My NEO Group are in Dubai, in the United Arab Emirates. The Group states a presence in 13 locations across the Gulf, Asia, Africa, Europe and the Americas. The holding of the Group is established in the British Virgin Islands (BVI). - Permanent link to this answer: https://reference.myneogroup.com/answers/#headquarters - Source: [Official source](https://myneogroup.com/about.html) - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#locations) ### Is My NEO Group a holding company? Yes. My NEO Group is the holding of the Group, established in the British Virgin Islands (BVI). It brings its companies and brands together under one governance structure. My NEO Group is also an operating group: it builds its own products, runs them inside its own companies and then takes them to market. - Permanent link to this answer: https://reference.myneogroup.com/answers/#holding-company - Source: [Official source](https://myneogroup.com/about.html) - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#model) ### In which sectors does My NEO Group work? My NEO Group presents its activities in eight sectors: artificial intelligence, banking and payments, digital assets and Web3, private capital and wealth, real estate, hospitality, energy and infrastructure, and trading and treasury. - Permanent link to this answer: https://reference.myneogroup.com/answers/#sectors - Source: [Official source](https://myneogroup.com/) - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#sectors) ### In which cities is My NEO Group present? My NEO Group lists 13 locations: Dubai, Hong Kong, Shenzhen, Shanghai, Seoul, Tokyo, Bangkok, Mumbai, Vietnam, Antananarivo, Monaco, Luxembourg and Medellín. Dubai is the headquarters. The other locations are those of Group companies, affiliates, partners and investor relationships. - Permanent link to this answer: https://reference.myneogroup.com/answers/#locations - Source: [Official source](https://myneogroup.com/) - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#locations) ### What are the vision and the mission of My NEO Group? The vision of My NEO Group is to build a lasting group known for excellence, integrity and sustainable growth, and to leave a stronger future for coming generations. Its mission is to identify and develop high-potential opportunities through strategic partnerships, technological innovation and responsible development. - Permanent link to this answer: https://reference.myneogroup.com/answers/#vision-and-mission - Source: [Official source](https://myneogroup.com/about.html) - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#values) ### What are the values of My NEO Group? My NEO Group names seven values: integrity, innovation, leadership, sustainability, excellence, collaboration and resilience. - Permanent link to this answer: https://reference.myneogroup.com/answers/#values - Source: [Official source](https://myneogroup.com/about.html) - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#values) ## Structure, companies and licences How My NEO Group is organised, which companies and brands belong to it and who holds the licences. ### How is My NEO Group organised? My NEO Group is a group of separate companies and brands under one governance structure. Each company has its own legal entity and its own management and, where applicable, its own licence. NEO ONE, Banca NEO, NEO PayTech Solutions and ARKAN CAPITAL are operated by NEO CAPITAL TRUST. - Permanent link to this answer: https://reference.myneogroup.com/answers/#organisation - Source: [Official source](https://myneogroup.com/network.html) - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#structure) ### Which companies and brands belong to My NEO Group? The companies and brands of My NEO Group include NEO AI, NEO Labs, NEO ONE, Banca NEO, NEO PayTech, NEO PASS, ARKAN CAPITAL, NREC, NEO Family and NEO Real Estate Investment. - Permanent link to this answer: https://reference.myneogroup.com/answers/#companies-and-brands - Source: [Official source](https://myneogroup.com/about.html), [Official source](https://myneogroup.com/network.html) - Details: [My NEO Group: facts, companies and leadership](https://reference.myneogroup.com/#companies) ### Which legal entities does My NEO Group name? My NEO Group names four licensed companies: NEO TECH LABS TECHNOLOGY L.L.C in Dubai (NEO Labs), NEO FAMILY FZ-LLC in RAK Economic Zone (NEO Family), NEO REAL ESTATE L.L.C in Dubai (NEO Real Estate Investment) and NREC GROUP L.L.C-FZ in Meydan Free Zone, Dubai (NREC). - Permanent link to this answer: https://reference.myneogroup.com/answers/#legal-entities - Source: [Official source](https://myneogroup.com/network.html) - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#structure) ### Who holds the licences shown by My NEO Group? Each licence belongs to the entity named with it, not to My NEO Group. Regulated financial services are provided by licensed partners, in the jurisdictions where they are authorised. - Permanent link to this answer: https://reference.myneogroup.com/answers/#licences - Source: [Official source](https://myneogroup.com/network.html) - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#structure) ### What is NEO CAPITAL TRUST? NEO CAPITAL TRUST is the structure that operates the banking, payments and private capital brands of My NEO Group: NEO ONE, Banca NEO, NEO PayTech Solutions and ARKAN CAPITAL. - Permanent link to this answer: https://reference.myneogroup.com/answers/#neo-capital-trust - Source: [Official source](https://myneogroup.com/network.html) - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#structure) ### What is NEO Labs? NEO Labs is the research and engineering company of My NEO Group. It develops NEO AI and builds websites, mobile apps, AI agents and custom software for businesses. Its legal entity is NEO TECH LABS TECHNOLOGY L.L.C, in Dubai, with commercial licence 1320892 from the Dubai Department of Economy and Tourism. - Permanent link to this answer: https://reference.myneogroup.com/answers/#neo-labs - Source: [Official source](https://myneo.tech/), [Official source](https://myneogroup.com/network.html) - Details: [NEO Labs: the company behind NEO AI](https://reference.myneogroup.com/entities/neo-labs/#what) ### What is NEO Family? NEO Family is the IT and business consulting company of My NEO Group, from strategy to custom software. Its legal entity is NEO FAMILY FZ-LLC, registered in RAK Economic Zone in the United Arab Emirates, with commercial licence 47010245. - Permanent link to this answer: https://reference.myneogroup.com/answers/#neo-family - Source: [Official source](https://myneogroup.com/network.html) - Details: [NEO Family: consulting company](https://reference.myneogroup.com/entities/neo-family/#what) ### What is the difference between My NEO Group, NEO Labs and NEO Family? My NEO Group is the name of the Group as a whole. NEO Labs and NEO Family are two companies of the Group. NEO Labs develops the technology of the Group, including NEO AI. NEO Family provides IT and business consulting. - Permanent link to this answer: https://reference.myneogroup.com/answers/#difference-group-labs-family - Source: [Official source](https://myneogroup.com/network.html) - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#structure) ### Who are the independent partners of My NEO Group? My NEO Group names four independent partners: the Salvaje Group in hospitality, Mt Pelerin, a Swiss gateway to buy, sell and exchange cryptocurrencies, Phinom, in private debt advisory and corporate finance, and Prophina, a Swiss asset manager. Each partner operates under its own structure and its own licences. - Permanent link to this answer: https://reference.myneogroup.com/answers/#independent-partners - Source: [Official source](https://myneogroup.com/network.html) - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#partners) ### Is the Salvaje Group a company of My NEO Group? The Salvaje Group is the hospitality partner of My NEO Group. It is an independent restaurant and nightlife group that operates under its own structure and its own brands, which include Salvaje, Arrogante and Amor. - Permanent link to this answer: https://reference.myneogroup.com/answers/#salvaje-group - Source: [Official source](https://myneogroup.com/venues.html) - Details: [My NEO Group: facts, companies and leadership](https://reference.myneogroup.com/#hospitality) ### What is the Mickael Mosse Family Office? It is the private family office behind My NEO Group. It oversees strategic investments, governance and long-term value creation, and allocates long-term capital to the companies of the Group. - Permanent link to this answer: https://reference.myneogroup.com/answers/#family-office - Source: [Official source](https://mickaelmosse.com/) - Details: [Mickael Mosse Family Office: role and philosophy](https://reference.myneogroup.com/entities/mickael-mosse-family-office/#what) ## Leadership Who leads My NEO Group, who holds each executive role and what the Founder and the Chief Operating Officer do. ### Who leads My NEO Group? My NEO Group is led by its founder, Dr Mickael Mosse, Founder and Group CEO. Olivier Fousse is the Chief Operating Officer. The leadership team also includes Vincenzo Belfiore, Chief Financial Officer, Mhd Diaa Besher Abusaada, Chief Technology Officer, Norhan Mohamed, Head of Legal, Dr Emily Mogano, Vice President of Institutional Partnerships, Marlen Pérez Reyna, Head of B2B Partnerships, Valentina Crescini, Executive and Personal Assistant to the CEO, and Firas Ruine, Senior Software Engineer. - Permanent link to this answer: https://reference.myneogroup.com/answers/#who-leads - Source: [Official source](https://myneogroup.com/leadership.html) - Details: [Leadership: the team and its roles](https://reference.myneogroup.com/people/) ### Who is Mickael Mosse? Dr Mickael Mosse is an international entrepreneur and investor based in Dubai. He is the Founder and Group CEO of My NEO Group, the founder of ARKAN CAPITAL and the architect of NEO AI. - Permanent link to this answer: https://reference.myneogroup.com/answers/#who-is-mickael-mosse - Source: [Official source](https://myneogroup.com/leadership.html), [Official source](https://mickaelmosse.com/) - Details: [Dr Mickael Mosse, Founder and Group CEO](https://reference.myneogroup.com/people/mickael-mosse/) ### What is the role of Mickael Mosse at My NEO Group? He is the Founder and Group CEO. He sets the vision and the strategy of the Group and leads its international expansion, working directly with partners, investors and institutions. - Permanent link to this answer: https://reference.myneogroup.com/answers/#role-of-mickael-mosse - Source: [Official source](https://myneogroup.com/leadership.html) - Details: [Dr Mickael Mosse, Founder and Group CEO](https://reference.myneogroup.com/people/mickael-mosse/#role) ### Which companies did Mickael Mosse found? He founded My NEO Group in 2020 and ARKAN CAPITAL. Within the Group he also founded NEO ONE, NEO Labs and the NEO Royal Executive Club (NREC), and he designed NEO AI. He was the founder and CEO of Banca NEO, announced in 2021. - Permanent link to this answer: https://reference.myneogroup.com/answers/#companies-founded - Source: [Official source](https://mickaelmosse.com/) - Details: [Dr Mickael Mosse, Founder and Group CEO](https://reference.myneogroup.com/people/mickael-mosse/#built) ### Why is he called Dr Mickael Mosse? In October 2024 he received an Honorary Doctorate in Business Administration in Dubai, together with an Award of Excellence. The title Dr refers to this honorary doctorate. - Permanent link to this answer: https://reference.myneogroup.com/answers/#title-dr - Source: [Official source](https://myneogroup.com/news/celebrating-global-leadership-mickael-mosse-receives-prestigious-honorary-doctorate-and-reward-of-excellence-in-dubai.html) - Details: [Dr Mickael Mosse, Founder and Group CEO](https://reference.myneogroup.com/people/mickael-mosse/#rec) ### Who is Olivier Fousse? Olivier Fousse is the Chief Operating Officer of My NEO Group. He runs the Group's operations and the roll-out of its companies across markets. His appointment was announced in March 2025, after more than 20 years in institutional finance and technology at J.P. Morgan, Microsoft and BNY Mellon. He is also listed as a founding director of Agency Investment Madagascar (AIM). - Permanent link to this answer: https://reference.myneogroup.com/answers/#who-is-olivier-fousse - Source: [Official source](https://myneogroup.com/news/my-neo-group-appoints-veteran-finance-and-technology-leader-olivier-fousse-as-coo.html), [Partner announcement](https://agencyinvestmentmadagascar.mg/) - Details: [Olivier Fousse, Chief Operating Officer](https://reference.myneogroup.com/people/olivier-fousse/) ### Where did Olivier Fousse work before My NEO Group? He worked at BNY Mellon as Senior Director, Head of Architecture for Global Clearing and Global Collateral Platforms, at J.P. Morgan as Executive Director, and at Microsoft. Earlier in his career he worked at Societe Generale Corporate and Investment Banking, BNP Paribas and HSBC. - Permanent link to this answer: https://reference.myneogroup.com/answers/#career-of-olivier-fousse - Source: [Official source](https://myneogroup.com/news/my-neo-group-appoints-veteran-finance-and-technology-leader-olivier-fousse-as-coo.html) - Details: [Olivier Fousse, Chief Operating Officer](https://reference.myneogroup.com/people/olivier-fousse/#career) ### What is the link between Olivier Fousse and Madagascar? He is listed as a founding director of Agency Investment Madagascar (AIM), which presents itself as the investment promotion authority mandated by the Presidency of the Republic of Madagascar. In 2026 he took part in discussions with government officials and the Central Bank of Madagascar for My NEO Group. - Permanent link to this answer: https://reference.myneogroup.com/answers/#olivier-fousse-madagascar - Source: [Partner announcement](https://agencyinvestmentmadagascar.mg/) - Details: [Olivier Fousse, Chief Operating Officer](https://reference.myneogroup.com/people/olivier-fousse/#dates) ### Was Olivier Fousse a judge at the Asian Financial Forum? Yes. The official pitching programme of the Asian Financial Forum 2026, organised in Hong Kong by the HKTDC, lists him among the investment mentors and judges. - Permanent link to this answer: https://reference.myneogroup.com/answers/#olivier-fousse-asian-financial-forum - Source: [Organiser page](https://asianfinancialforum.hktdc.com/conference/aff/en/pitching_programme) - Details: [Olivier Fousse, Chief Operating Officer](https://reference.myneogroup.com/people/olivier-fousse/#dates) ### Who is the Chief Financial Officer of My NEO Group? Vincenzo Belfiore is the Chief Financial Officer of My NEO Group. The role covers finance, treasury and reporting across the Group. - Permanent link to this answer: https://reference.myneogroup.com/answers/#who-is-the-cfo - Source: [Official source](https://myneogroup.com/leadership.html) - Details: [Leadership: the team and its roles](https://reference.myneogroup.com/people/#vincenzo-belfiore) ### Who is the Chief Technology Officer of My NEO Group? Mhd Diaa Besher Abusaada is the Chief Technology Officer of My NEO Group. The role covers engineering and the technology behind the products of the Group. - Permanent link to this answer: https://reference.myneogroup.com/answers/#who-is-the-cto - Source: [Official source](https://myneogroup.com/leadership.html) - Details: [Leadership: the team and its roles](https://reference.myneogroup.com/people/#diaa-abusaada) ### Who leads legal affairs at My NEO Group? Norhan Mohamed is the Head of Legal of My NEO Group. The role covers legal affairs, contracts and regulatory matters. - Permanent link to this answer: https://reference.myneogroup.com/answers/#who-leads-legal - Source: [Official source](https://myneogroup.com/leadership.html) - Details: [Leadership: the team and its roles](https://reference.myneogroup.com/people/#norhan-mohamed) ### Who is in charge of institutional partnerships at My NEO Group? Dr Emily Mogano is the Vice President of Institutional Partnerships of My NEO Group. The role covers relationships with governments, institutions and investors. Dr Emily Mogano is also a Managing Director of the NEO Royal Executive Club (NREC). - Permanent link to this answer: https://reference.myneogroup.com/answers/#who-leads-institutional-partnerships - Source: [Official source](https://myneogroup.com/leadership.html) - Details: [Leadership: the team and its roles](https://reference.myneogroup.com/people/#emily-mogano) ### Who is in charge of business partnerships at My NEO Group? Marlen Pérez Reyna is the Head of B2B Partnerships of My NEO Group. The role covers partnerships with providers and business partners. - Permanent link to this answer: https://reference.myneogroup.com/answers/#who-leads-b2b-partnerships - Source: [Official source](https://myneogroup.com/leadership.html) - Details: [Leadership: the team and its roles](https://reference.myneogroup.com/people/#marlen-perez-reyna) ## NEO AI What NEO AI is, who develops it, how it works and where it stands. ### What is NEO AI? NEO AI is the Intelligence Operating System of My NEO Group, developed by NEO Labs in Dubai. One assistant, LILI, directs a team of AI agents from a single Mission Control. NEO AI is in development. - Permanent link to this answer: https://reference.myneogroup.com/answers/#what-is-neo-ai - Source: [Official source](https://neoai.myneogroup.com/) - Details: [NEO AI: definition, components and status](https://reference.myneogroup.com/entities/neo-ai/#what) ### Who develops NEO AI? NEO AI is developed by NEO Labs, the brand of NEO TECH LABS TECHNOLOGY L.L.C, a company of My NEO Group in Dubai. Dr Mickael Mosse, Founder and Group CEO of My NEO Group, is the architect of NEO AI. - Permanent link to this answer: https://reference.myneogroup.com/answers/#who-develops-neo-ai - Source: [Official source](https://myneo.tech/), [Official source](https://neoai.myneogroup.com/) - Details: [NEO AI: definition, components and status](https://reference.myneogroup.com/entities/neo-ai/#what) ### How does NEO AI work? The user states a goal in natural language. NEO AI turns the goal into a mission, selects the AI models, coordinates specialist agents, connects tools and data, and checks the work before the result reaches the user. The user talks to one assistant and does not have to choose a model. - Permanent link to this answer: https://reference.myneogroup.com/answers/#how-neo-ai-works - Source: [Official source](https://neoai.myneogroup.com/) - Details: [NEO AI: definition, components and status](https://reference.myneogroup.com/entities/neo-ai/#how) ### What is LILI? LILI is the assistant of NEO AI, the one the user talks to. The user gives LILI one objective, in any language, and LILI turns it into a structured mission carried out by a team of AI agents. - Permanent link to this answer: https://reference.myneogroup.com/answers/#lili - Source: [Official source](https://neoai.myneogroup.com/) - Details: [NEO AI: definition, components and status](https://reference.myneogroup.com/entities/neo-ai/#what) ### What is Mission Control? Mission Control is the command centre of NEO AI. It shows the progress of a mission, the evidence, the validations and the points where a human approval is required, in one view. - Permanent link to this answer: https://reference.myneogroup.com/answers/#mission-control - Source: [Official source](https://neoai.myneogroup.com/) - Details: [NEO AI: definition, components and status](https://reference.myneogroup.com/entities/neo-ai/#what) ### Which AI models does NEO AI use? NEO AI is model-agnostic. It is designed to orchestrate leading AI models from third parties together with private models and specialist engines, and to choose the right one for each part of a mission. Third-party models are named by NEO AI only as systems it can orchestrate, without any ownership or partnership implied. - Permanent link to this answer: https://reference.myneogroup.com/answers/#neo-ai-models - Source: [Official source](https://neoai.myneogroup.com/) - Details: [NEO AI: definition, components and status](https://reference.myneogroup.com/entities/neo-ai/#models) ### Can NEO AI act without human approval? The user of NEO AI sets an approval policy. Some actions always require a human approval, called a Human Gate, whatever the policy: for example publishing to a public domain or releasing a deployment. - Permanent link to this answer: https://reference.myneogroup.com/answers/#neo-ai-human-approval - Source: [Official source](https://neoai.myneogroup.com/) - Details: [NEO AI: definition, components and status](https://reference.myneogroup.com/entities/neo-ai/#control) ### What is NEO x100? x100 is the name of the long-term research and development objective of NEO AI: to deliver more useful intelligence for each unit of compute. NEO AI presents x100 as an objective, not as a measured result. - Permanent link to this answer: https://reference.myneogroup.com/answers/#neo-x100 - Source: [Official source](https://neoai.myneogroup.com/) - Details: [NEO AI: definition, components and status](https://reference.myneogroup.com/entities/neo-ai/#models) ### Is NEO AI available today? NEO AI is in development. Capabilities and deployment models may vary, and some capabilities are on the roadmap. My NEO Group presented NEO AI internationally in June 2026, at the launch of its Global AI and Investor Roadshow 2026. NEO AI states that three of its verticals are anchored by pilots today. - Permanent link to this answer: https://reference.myneogroup.com/answers/#neo-ai-status - Source: [Official source](https://neoai.myneogroup.com/), [Official source](https://myneogroup.com/news/dr-mickael-mosse-launches-my-neo-group-global-ai-investor-roadshow-2026-marking-the-international-debut-of-neo-ai-os.html) - Details: [NEO AI: definition, components and status](https://reference.myneogroup.com/entities/neo-ai/#status) ### Which apps are built with NEO AI? My NEO Group is building five mobile apps with NEO AI to show how it works in practice: FINORA for finance, FITORA for sport and nutrition, VITORA for health, LINGORA for languages and INTELORA for open-source intelligence. The five apps are proofs of concept, currently in testing, and are not yet public. - Permanent link to this answer: https://reference.myneogroup.com/answers/#neo-ai-apps - Source: [Official source](https://myneogroup.com/creations.html) - Details: [NEO AI: definition, components and status](https://reference.myneogroup.com/entities/neo-ai/#apps) ### Who is NEO AI designed for? NEO AI is designed for entrepreneurs, students and professionals as well as for companies and institutions. The same system serves individuals and organisations, with permissions and controls that depend on the kind of user. - Permanent link to this answer: https://reference.myneogroup.com/answers/#neo-ai-users - Source: [Official source](https://neoai.myneogroup.com/) - Details: [NEO AI: definition, components and status](https://reference.myneogroup.com/entities/neo-ai/#users) ### Where is the official information on NEO AI? The official website of NEO AI is neoai.myneogroup.com. NEO Labs presents NEO AI on myneo.tech, and Dr Mickael Mosse publishes his research on enterprise artificial intelligence on mickaelmosse.ai. - Permanent link to this answer: https://reference.myneogroup.com/answers/#neo-ai-official-information - Source: [Official source](https://neoai.myneogroup.com/), [Official source](https://myneo.tech/), [Official source](https://mickaelmosse.ai/) - Details: [NEO AI: definition, components and status](https://reference.myneogroup.com/entities/neo-ai/#links) ## NEO ONE What NEO ONE is, who issues the cards and how the cards are topped up. ### What is NEO ONE? NEO ONE is an app of My NEO Group that gives access to several Visa and Mastercard cards. The cards are topped up in traditional money or in crypto and are used online, in shops or in a phone wallet. - Permanent link to this answer: https://reference.myneogroup.com/answers/#what-is-neo-one - Source: [Official source](https://myneogroup.com/neoone.html) - Details: [NEO ONE: cards, services and Hong Kong hub](https://reference.myneogroup.com/entities/neo-one/#what) ### Who issues the NEO ONE cards? The cards and the payment services of NEO ONE are issued and provided by licensed partners. NEO ONE provides one interface connected to these partners. NEO ONE is a brand operated by NEO CAPITAL TRUST. - Permanent link to this answer: https://reference.myneogroup.com/answers/#neo-one-cards - Source: [Official source](https://myneogroup.com/neoone.html), [Official source](https://myneogroup.com/network.html) - Details: [NEO ONE: cards, services and Hong Kong hub](https://reference.myneogroup.com/entities/neo-one/#regulated) ### How is a NEO ONE card topped up? A NEO ONE card is topped up by bank transfer in traditional money, or in supported crypto assets, with priority given to stablecoins. The fees, the rate and the amount received are shown before the user confirms a top-up. Availability depends on the card programme, the partner and the country of residence. - Permanent link to this answer: https://reference.myneogroup.com/answers/#neo-one-top-up - Source: [Official source](https://myneogroup.com/neoone.html) - Details: [NEO ONE: cards, services and Hong Kong hub](https://reference.myneogroup.com/entities/neo-one/#services) ### What is the NEO ONE hub in Hong Kong? My NEO Group opened a physical NEO ONE hub in Hong Kong in March 2026. The Group states more than 10,000 sign-ups in the first 24 hours of the Hong Kong launch. - Permanent link to this answer: https://reference.myneogroup.com/answers/#neo-one-hong-kong - Source: [Official source](https://myneogroup.com/news/hong-kong-welcomes-neo-one-my-neo-group-launches-one-of-the-first-physical-crypto-banking-hubs-in-asia.html) - Details: [NEO ONE: cards, services and Hong Kong hub](https://reference.myneogroup.com/entities/neo-one/#hub) ## NEO PayTech Solutions and Banca NEO The payment and business banking brands of My NEO Group. ### What is NEO PayTech Solutions? NEO PayTech Solutions is the payment technology brand of My NEO Group for businesses with complex payment needs. It covers payment intermediation, with pay-in and pay-out, exchange between traditional money and digital assets, and online card acquiring. My NEO Group launched NEO PayTech Solutions in December 2025. - Permanent link to this answer: https://reference.myneogroup.com/answers/#what-is-neo-paytech - Source: [Official source](https://myneogroup.com/paytech.html), [Official source](https://myneogroup.com/news.html) - Details: [NEO PayTech Solutions: services and clients](https://reference.myneogroup.com/entities/neo-paytech/#what) ### Who is NEO PayTech Solutions for? NEO PayTech Solutions serves businesses from start-ups to established enterprises, including sectors that traditional providers consider complex or high-risk: payment service providers, payment gateways, online merchants, foreign exchange brokers, fintech companies, crypto and Web3 businesses, and online gaming operators. - Permanent link to this answer: https://reference.myneogroup.com/answers/#neo-paytech-clients - Source: [Official source](https://myneogroup.com/paytech.html) - Details: [NEO PayTech Solutions: services and clients](https://reference.myneogroup.com/entities/neo-paytech/#clients) ### Who provides the regulated services of NEO PayTech Solutions? Regulated services are provided by licensed partners. Availability depends on the jurisdiction of the client, its sector and the onboarding checks. NEO PayTech Solutions is a brand operated by NEO CAPITAL TRUST. - Permanent link to this answer: https://reference.myneogroup.com/answers/#neo-paytech-regulated-services - Source: [Official source](https://myneogroup.com/paytech.html), [Official source](https://myneogroup.com/network.html) - Details: [NEO PayTech Solutions: services and clients](https://reference.myneogroup.com/entities/neo-paytech/#regulated) ### How much does NEO PayTech Solutions process? My NEO Group states that NEO PayTech Solutions processes more than EUR 15 million every month across card, bank and crypto rails. - Permanent link to this answer: https://reference.myneogroup.com/answers/#neo-paytech-volume - Source: [Official source](https://myneogroup.com/paytech.html) - Details: [NEO PayTech Solutions: services and clients](https://reference.myneogroup.com/entities/neo-paytech/#figures) ### What is Banca NEO? Banca NEO is the business banking brand of My NEO Group: a digital banking platform with tailored solutions for companies. Its digital banking platform was announced in July 2021. Banca NEO is a brand operated by NEO CAPITAL TRUST, and regulated services are provided by licensed partners. - Permanent link to this answer: https://reference.myneogroup.com/answers/#what-is-banca-neo - Source: [Official source](https://myneogroup.com/network.html), [Press release](https://www.abnewswire.com/pressreleases/banca-neo-announces-digital-banking-platform-using-advanced-technology-to-serve-users-and-fight-climate-change_553680.html) - Details: [Banca NEO: business banking brand](https://reference.myneogroup.com/entities/banca-neo/#what) ## Private capital, real estate, NREC and hospitality ARKAN CAPITAL, NEO Real Estate Investment, the NEO Royal Executive Club and the Salvaje venues. ### What is ARKAN CAPITAL? ARKAN CAPITAL is a financial group active in fintech, private equity and asset management. It was founded by Dr Mickael Mosse and is operated by NEO CAPITAL TRUST. My NEO Group states CHF 3.3 billion of assets under management at ARKAN CAPITAL, across seven financial hubs. Olivier Fousse is its Chief Investment Officer. - Permanent link to this answer: https://reference.myneogroup.com/answers/#what-is-arkan-capital - Source: [Official source](https://myneogroup.com/network.html), [Official source](https://myneogroup.com/news/my-neo-group-appoints-veteran-finance-and-technology-leader-olivier-fousse-as-coo.html) - Details: [ARKAN CAPITAL: strategies and structure](https://reference.myneogroup.com/entities/arkan-capital/#what) ### What is NREC? NREC is the NEO Royal Executive Club, the private executive club of My NEO Group, which connects business, finance and diplomacy. It was launched in Dubai on 27 March 2025, and NREC India was launched in Mumbai in August 2025. Its legal entity is NREC GROUP L.L.C-FZ, in Meydan Free Zone, Dubai. - Permanent link to this answer: https://reference.myneogroup.com/answers/#what-is-nrec - Source: [Official source](https://myneogroup.com/news/an-evening-of-opulence-and-opportunity-inside-the-launch-of-the-neo-royal-executive-club.html), [Partner announcement](https://www.linkedin.com/posts/startupsxchange_thank-you-neo-royal-executive-club-activity-7368697828749062145-efnb) - Details: [NREC: the club, membership and chapters](https://reference.myneogroup.com/entities/nrec/#what) ### Who can join NREC? Membership of NREC is reserved for accomplished professionals, entrepreneurs, investors and public figures, and is by application only. NREC has three tiers: Platinum, for high-net-worth individuals, leading chief executives and industry innovators; Executive, for senior executives, entrepreneurs and business leaders; and Professional, for rising leaders, innovators and mid-level executives. - Permanent link to this answer: https://reference.myneogroup.com/answers/#nrec-membership - Source: [Official source](https://neoroyalexecutive.club/) - Details: [NREC: the club, membership and chapters](https://reference.myneogroup.com/entities/nrec/#membership) ### How does admission to NREC work? Admission to NREC follows four stages: application, screening and vetting, invitation, and activation. Every application is reviewed for professional background, leadership record and fit with the values of the club. The fees of each tier are communicated in writing to the candidates the club invites. - Permanent link to this answer: https://reference.myneogroup.com/answers/#nrec-admission - Source: [Official source](https://neoroyalexecutive.club/) - Details: [NREC: the club, membership and chapters](https://reference.myneogroup.com/entities/nrec/#membership) ### Where does NREC have chapters? NREC is based in Dubai. NREC India was launched in Mumbai on 9 August 2025 with StartupsXchange, and NREC China was announced in Dubai in October 2025. - Permanent link to this answer: https://reference.myneogroup.com/answers/#nrec-chapters - Source: [Partner announcement](https://www.linkedin.com/posts/startupsxchange_thank-you-neo-royal-executive-club-activity-7368697828749062145-efnb), [Official source](https://myneogroup.com/news/my-neo-group-welcomes-official-chinese-delegation-and-announces-the-launch-of-nrec-china-in-the-uae.html) - Details: [NREC: the club, membership and chapters](https://reference.myneogroup.com/entities/nrec/#chapters) ### Who leads NREC? NREC was founded by Dr Mickael Mosse, Founder and Group CEO of My NEO Group. Its Managing Directors are Olivier Fousse, Chief Operating Officer of My NEO Group, and Dr Emily Mogano, Vice President of Institutional Partnerships of My NEO Group. - Permanent link to this answer: https://reference.myneogroup.com/answers/#nrec-leadership - Source: [Official source](https://myneogroup.com/news/prestigious-dubai-event-by-nrec-and-my-neo-group-marks-a-turning-point-in-global-partnerships.html) - Details: [NREC: the club, membership and chapters](https://reference.myneogroup.com/entities/nrec/#leadership) ### What is the NREC Incubator? The NREC Incubator supports founders at the earliest stage with office space, mentorship, introductions to investors and partners, and business and operational support. Seed funding may be available in selected cases. The Business Accelerator Programme of NREC is for registered companies with a scalable business model. - Permanent link to this answer: https://reference.myneogroup.com/answers/#nrec-incubator - Source: [Official source](https://neoroyalexecutive.club/) - Details: [NREC: the club, membership and chapters](https://reference.myneogroup.com/entities/nrec/#incubator) ### What is NEO Real Estate Investment? NEO Real Estate Investment is the real estate company of My NEO Group, active in luxury real estate investment and high-end construction in prime locations. Its legal entity is NEO REAL ESTATE L.L.C, in Dubai, with commercial licence 1320909 from the Dubai Department of Economy and Tourism. - Permanent link to this answer: https://reference.myneogroup.com/answers/#what-is-neo-real-estate - Source: [Official source](https://myneogroup.com/network.html) - Details: [NEO Real Estate Investment: focus and legal entity](https://reference.myneogroup.com/entities/neo-real-estate/#what) ### Which restaurants and clubs are partners of My NEO Group? The hospitality partner of My NEO Group is the Salvaje Group, whose brands include Salvaje, Arrogante, Kanibal, Calle Dragones and Amor. In Dubai, Salvaje, Arrogante and Amor are located at Address Residences Dubai Opera, in Downtown Dubai. The Salvaje Group and its local partners own and operate the venues. - Permanent link to this answer: https://reference.myneogroup.com/answers/#salvaje-venues - Source: [Official source](https://myneogroup.com/venues.html) - Details: [Sources: the full register of external references](https://reference.myneogroup.com/sources/#venues) ## Key figures The figures published by My NEO Group, each with its scope. ### What are the key figures of My NEO Group? My NEO Group publishes six figures, each for a defined scope: more than 10,000 sign-ups in the first 24 hours of the NEO ONE launch in Hong Kong, in March 2026; more than EUR 15 million processed every month by NEO PayTech Solutions; CHF 3.3 billion of assets under management at ARKAN CAPITAL, across seven financial hubs; more than 20 companies, brands and partners in the network of the Group; 13 locations; and a team of more than 45 specialists. These figures are statements of My NEO Group. - Permanent link to this answer: https://reference.myneogroup.com/answers/#key-figures - Source: [Official source](https://myneogroup.com/), [Official source](https://myneogroup.com/network.html) - Details: [Key figures and register of facts](https://reference.myneogroup.com/facts/#figures) ### How many companies does My NEO Group have? My NEO Group states that its network brings together more than 20 companies, brands and partners. The count includes Group companies, brands and independent partners. - Permanent link to this answer: https://reference.myneogroup.com/answers/#number-of-companies - Source: [Official source](https://myneogroup.com/) - Details: [Key figures and register of facts](https://reference.myneogroup.com/facts/#fig-004) ### How many people work at My NEO Group? My NEO Group states a team of more than 45 specialists in engineering, artificial intelligence, legal, tax, finance and compliance. - Permanent link to this answer: https://reference.myneogroup.com/answers/#team-size - Source: [Official source](https://myneogroup.com/leadership.html) - Details: [Key figures and register of facts](https://reference.myneogroup.com/facts/#fig-006) ## Names and namesakes How the names are written and how to tell My NEO Group from organisations with similar names. ### How is the name My NEO Group written? The name is written My NEO Group, with NEO in capital letters. On this site, the Group always means My NEO Group. - Permanent link to this answer: https://reference.myneogroup.com/answers/#name-of-the-group - Source: [Official source](https://myneogroup.com/about.html) - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#identity) ### Is My NEO Group related to other companies named Neo? No. Other organisations use similar names, for example Neo Group in India, Neo Group in Singapore and Neo Financial in Canada, and NEO is also the name of a blockchain. They have no connection with My NEO Group, the Dubai-based group founded by Dr Mickael Mosse, whose official website is myneogroup.com. - Permanent link to this answer: https://reference.myneogroup.com/answers/#namesakes - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#identity) ### How is his name written? His name is written Mickael Mosse. It also appears with French accents, as Mickaël Mossé. Other people share this name. This page concerns the Founder and Group CEO of My NEO Group, based in Dubai. - Permanent link to this answer: https://reference.myneogroup.com/answers/#name-of-mickael-mosse - Source: [Official source](https://myneogroup.com/leadership.html) - Details: [Dr Mickael Mosse, Founder and Group CEO](https://reference.myneogroup.com/people/mickael-mosse/) ### What does NREC stand for? NREC stands for NEO Royal Executive Club, the private executive club of My NEO Group. - Permanent link to this answer: https://reference.myneogroup.com/answers/#meaning-of-nrec - Source: [Official source](https://neoroyalexecutive.club/) - Details: [NREC: the club, membership and chapters](https://reference.myneogroup.com/entities/nrec/#what) ### Is LILI a separate product from NEO AI? No. LILI is the assistant through which the user talks to NEO AI. NEO AI is the operating system, LILI is its assistant and Mission Control is its command centre. - Permanent link to this answer: https://reference.myneogroup.com/answers/#meaning-of-lili - Source: [Official source](https://neoai.myneogroup.com/) - Details: [NEO AI: definition, components and status](https://reference.myneogroup.com/entities/neo-ai/#what) ## Official channels, press and contact How to check that a source is official, how to contact My NEO Group and how to cite this site. ### How can I check that a website or a message really comes from My NEO Group? The official website of My NEO Group is myneogroup.com, and this reference site is reference.myneogroup.com. Official websites and social profiles are listed under Official channels on this page. If a message seems doubtful, check with the Group through the contact page of myneogroup.com. - Permanent link to this answer: https://reference.myneogroup.com/answers/#verify-official - Source: [Official source](https://myneogroup.com/contact.html) - Details: [My NEO Group: facts, companies and leadership](https://reference.myneogroup.com/#channels) ### Which websites of My NEO Group are official? The official websites are myneogroup.com for the Group, neoai.myneogroup.com for NEO AI, myneo.tech for NEO Labs, neoroyalexecutive.club for NREC, mickaelmosse.com and mickaelmosse.ai for Dr Mickael Mosse, mickaelmossefamilyoffice.com for the Mickael Mosse Family Office, and reference.myneogroup.com, this reference site. The full list is on the Sources page of this site. - Permanent link to this answer: https://reference.myneogroup.com/answers/#official-websites - Source: [Official source](https://myneogroup.com/) - Details: [Sources: the full register of external references](https://reference.myneogroup.com/sources/#websites) ### Which social accounts of My NEO Group are official? The official accounts of My NEO Group are its LinkedIn company page, its Instagram account @myneogroupofficial_, its Facebook page and its X account @MyNEOGroup_Off. The full list, company by company, is on the Sources page of this site. - Permanent link to this answer: https://reference.myneogroup.com/answers/#official-social-accounts - Source: [Official source](https://www.linkedin.com/company/myneogroup/) - Details: [Sources: the full register of external references](https://reference.myneogroup.com/sources/#accounts) ### What are the official websites and accounts of Mickael Mosse? His official websites are mickaelmosse.com and mickaelmosse.ai. His official accounts are his LinkedIn profile and his Instagram account, @mickael_mosse. A page or an account that is not listed on this page or on myneogroup.com should be checked with My NEO Group before it is trusted. - Permanent link to this answer: https://reference.myneogroup.com/answers/#accounts-of-mickael-mosse - Source: [Official source](https://mickaelmosse.com/) - Details: [Dr Mickael Mosse, Founder and Group CEO](https://reference.myneogroup.com/people/mickael-mosse/#acc) ### Where is the official profile of Olivier Fousse? His official profile is his LinkedIn profile, linked from the leadership page of myneogroup.com. This page is his reference profile published by My NEO Group. - Permanent link to this answer: https://reference.myneogroup.com/answers/#profile-of-olivier-fousse - Source: [Official source](https://myneogroup.com/leadership.html) - Details: [Olivier Fousse, Chief Operating Officer](https://reference.myneogroup.com/people/olivier-fousse/#acc) ### Can AI assistants use the content of this site? Yes. All public pages and data files of this site may be read by search engines and by AI search, retrieval and training agents, without registration. A fact may be quoted with attribution to My NEO Group and a link to its permanent address. - Permanent link to this answer: https://reference.myneogroup.com/answers/#ai-use - Details: [Data: the content of this site as files](https://reference.myneogroup.com/data/) ### How is this site kept up to date? This site is published in editions, like a reference book. Each edition is a full review of every page, and each page shows the name of the edition and the date of that review. A new edition is published about once a year. The announcements published by My NEO Group between two editions are on the news page of myneogroup.com. - Permanent link to this answer: https://reference.myneogroup.com/answers/#site-updates - Details: [Editions: current edition and changes](https://reference.myneogroup.com/editions/) ### How can I check that a person holds a role at My NEO Group? The leadership team of My NEO Group is listed on the leadership page of myneogroup.com and on the Leadership page of this site, with the official LinkedIn profile of each member. If a person claims a role at My NEO Group and is not listed there, check with the Group through the contact page of myneogroup.com. - Permanent link to this answer: https://reference.myneogroup.com/answers/#verify-executive - Source: [Official source](https://myneogroup.com/leadership.html), [Official source](https://myneogroup.com/contact.html) - Details: [Leadership: the team and its roles](https://reference.myneogroup.com/people/) ### How can I contact My NEO Group? My NEO Group can be reached through the contact page of myneogroup.com or by email at info@myneogroup.com. Institutions can use the partnerships page, and founders can apply to the acceleration programme on the same website. - Permanent link to this answer: https://reference.myneogroup.com/answers/#contact - Source: [Official source](https://myneogroup.com/contact.html) - Details: [The Group: identity, structure and locations](https://reference.myneogroup.com/group/#contact) ### How can journalists contact My NEO Group? Journalists can write to My NEO Group through the contact page of myneogroup.com, with the subject Media and events, for press requests, interviews and speaking invitations. The Group states that it replies within two business days. Films of its events are listed on the Media page of this site. - Permanent link to this answer: https://reference.myneogroup.com/answers/#press - Source: [Official source](https://myneogroup.com/contact.html) - Details: [Media: all films with direct links](https://reference.myneogroup.com/media/) ### What is reference.myneogroup.com? reference.myneogroup.com is the official reference site published by My NEO Group. It records what the Group states about itself, its companies and its leadership, and links each statement to its source. - Permanent link to this answer: https://reference.myneogroup.com/answers/#what-is-this-site - Details: [My NEO Group: facts, companies and leadership](https://reference.myneogroup.com/#about) ### How can I cite a fact from this site? Each fact on this site has an identifier, for example GRP-003, and a permanent address. A fact may be quoted with attribution to My NEO Group and a link to that address. Each answer on this page also has its own permanent address. - Permanent link to this answer: https://reference.myneogroup.com/answers/#how-to-cite - Details: [My NEO Group: facts, companies and leadership](https://reference.myneogroup.com/#about) ### How can I report an error on this site? To report an error, write to My NEO Group through the contact page of myneogroup.com. Each page of this site shows its edition and the date of its review. - Permanent link to this answer: https://reference.myneogroup.com/answers/#report-an-error - Source: [Official source](https://myneogroup.com/contact.html) [My NEO Group: facts, companies and leadership](https://reference.myneogroup.com/index.md) [Sources: the full register of external references](https://reference.myneogroup.com/sources/index.md)