My NEO GroupReference
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Structure, companies and licences: questions and answers

How My NEO Group is organised, which companies and brands belong to it and who holds the licences.

This page gathers the 11 questions and answers of this site on one theme: structure, companies and licences. After the answers, it lists the identified facts, the terms and the points often confused that go with this theme. Each answer has one wording on the whole site and one permanent address on the Answers page.

2026 edition, reviewed 11 questions and answers

Questions and answers on this theme

How is My NEO Group organised?
My NEO Group is a group of separate companies and brands under one governance structure. Each company has its own legal entity and its own management and, where applicable, its own licence. NEO ONE, Banca NEO, NEO PayTech Solutions and ARKAN CAPITAL are operated by NEO CAPITAL TRUST.
Official sourcePermanent address of this answer
Which companies and brands belong to My NEO Group?
The companies and brands of My NEO Group include NEO AI, NEO Labs, NEO ONE, Banca NEO, NEO PayTech, NEO PASS, ARKAN CAPITAL, NREC, NEO Family and NEO Real Estate Investment.
Official source 1Official source 2Permanent address of this answer
Who holds the licences shown by My NEO Group?
Each licence belongs to the entity named with it, not to My NEO Group. Regulated financial services are provided by licensed partners, in the jurisdictions where they are authorised.
Official sourcePermanent address of this answer
What is NEO CAPITAL TRUST?
NEO CAPITAL TRUST is the structure that operates the banking, payments and private capital brands of My NEO Group: NEO ONE, Banca NEO, NEO PayTech Solutions and ARKAN CAPITAL.
Official sourcePermanent address of this answer
What is NEO Labs?
NEO Labs is the research and engineering company of My NEO Group. It develops NEO AI and builds websites, mobile apps, AI agents and custom software for businesses. Its legal entity is NEO TECH LABS TECHNOLOGY L.L.C, in Dubai, with commercial licence 1320892 from the Dubai Department of Economy and Tourism.
Official source 1Official source 2Permanent address of this answer
What is NEO Family?
NEO Family is the IT and business consulting company of My NEO Group, from strategy to custom software. Its legal entity is NEO FAMILY FZ-LLC, registered in RAK Economic Zone in the United Arab Emirates, with commercial licence 47010245.
Official sourcePermanent address of this answer
What is the difference between My NEO Group, NEO Labs and NEO Family?
My NEO Group is the name of the Group as a whole. NEO Labs and NEO Family are two companies of the Group. NEO Labs develops the technology of the Group, including NEO AI. NEO Family provides IT and business consulting.
Official sourcePermanent address of this answer
Who are the independent partners of My NEO Group?
My NEO Group names four independent partners: the Salvaje Group in hospitality, Mt Pelerin, a Swiss gateway to buy, sell and exchange cryptocurrencies, Phinom, in private debt advisory and corporate finance, and Prophina, a Swiss asset manager. Each partner operates under its own structure and its own licences.
Official sourcePermanent address of this answer
Is the Salvaje Group a company of My NEO Group?
The Salvaje Group is the hospitality partner of My NEO Group. It is an independent restaurant and nightlife group that operates under its own structure and its own brands, which include Salvaje, Arrogante and Amor.
Official sourcePermanent address of this answer
What is the Mickael Mosse Family Office?
It is the private family office behind My NEO Group. It oversees strategic investments, governance and long-term value creation, and allocates long-term capital to the companies of the Group.
Official sourcePermanent address of this answer

Identified facts

FactValueIdentifier
Companies and brandsNEO AI, NEO Labs, NEO ONE, Banca NEO, NEO PayTech, NEO PASS, ARKAN CAPITAL, NREC, NEO Family, NEO Real Estate Investment Official sourceGRP-007
Companies, brands and partners20+ Official sourceFIG-004

Terms used on this page

NEO CAPITAL TRUST
NEO CAPITAL TRUST is the structure that operates the banking, payments and private capital brands of My NEO Group: NEO ONE, Banca NEO, NEO PayTech Solutions and ARKAN CAPITAL.
This term in the Glossary
Legal entity
A legal entity is a company registered with an authority under its own name. On this site, a licence is always attached to the legal entity that holds it.
This term in the Glossary
Brand
On this site, a brand is a name under which the Group offers a product or a service. A brand is not a legal entity of its own.
This term in the Glossary
Commercial licence
In the United Arab Emirates, a commercial licence is the authorisation to carry out a stated business activity. It is issued by the authority of an emirate or of a free zone.
This term in the Glossary
Free zone
In the United Arab Emirates, a free zone is an economic area with its own authority, which registers and licenses companies. RAK Economic Zone and Meydan Free Zone are free zones.
This term in the Glossary
Licensed partner
A licensed partner is a regulated institution that provides a regulated service, such as the issuing of a card, under its own licence. On this site, regulated financial services are provided by licensed partners, in the jurisdictions where they are authorised.
This term in the Glossary
Independent partner
My NEO Group names four independent partners: the Salvaje Group in hospitality, Mt Pelerin, a Swiss gateway to buy, sell and exchange cryptocurrencies, Phinom, in private debt advisory and corporate finance, and Prophina, a Swiss asset manager. Each partner operates under its own structure and its own licences.
This term in the Glossary

Points often confused

The holding and the headquarters
My NEO Group, the holding of the Group, is established in the British Virgin Islands (BVI). The headquarters of the Group are in Dubai, in the United Arab Emirates, from where the Group is run. The 13 locations listed on this site are the places where the Group is present.
This point on the Clarifications page
My NEO Group and NEO CAPITAL TRUST
NEO CAPITAL TRUST is the structure that operates the banking, payments and private capital brands of My NEO Group: NEO ONE, Banca NEO, NEO PayTech Solutions and ARKAN CAPITAL.
This point on the Clarifications page
The Group and the licences of its companies
Each licence belongs to the entity named with it, not to My NEO Group. Regulated financial services are provided by licensed partners, in the jurisdictions where they are authorised.
This point on the Clarifications page
NEO ONE and the issuers of its cards
The cards and the payment services of NEO ONE are issued and provided by licensed partners. NEO ONE provides one interface connected to these partners. NEO ONE is a brand operated by NEO CAPITAL TRUST.
This point on the Clarifications page
NEO PayTech Solutions and regulated payment services
Regulated services are provided by licensed partners. Availability depends on the jurisdiction of the client, its sector and the onboarding checks. NEO PayTech Solutions is a brand operated by NEO CAPITAL TRUST.
This point on the Clarifications page
Banca NEO and banking services
Banca NEO is the business banking brand of My NEO Group: a digital banking platform with tailored solutions for companies. Its digital banking platform was announced in July 2021. Banca NEO is a brand operated by NEO CAPITAL TRUST, and regulated services are provided by licensed partners.
This point on the Clarifications page
Companies of the Group and independent partners
My NEO Group names four independent partners: the Salvaje Group in hospitality, Mt Pelerin, a Swiss gateway to buy, sell and exchange cryptocurrencies, Phinom, in private debt advisory and corporate finance, and Prophina, a Swiss asset manager. Each partner operates under its own structure and its own licences.
This point on the Clarifications page

Related pages

Structure of My NEO GroupCompanies and brandsPartners and providers of My NEO GroupAnswers: all questions and answers, by theme